Frequently Asked Questions

1. What services do you offer?
We provide a range of services, including weekly lawn maintenance, landscaping, spring/fall clean-ups, and snow and ice management. Visit our Services section for more detailed information about each service.

2. How do I schedule a service?
You can schedule a service by contacting us via phone at +1 740-995-0314 or by email at elite.lawn.landscape24@gmail.com. We’ll work with you to find a convenient time that suits your needs.

3. What areas do you serve?
We serve both residential and commercial clients in [Insert specific areas/region here]. If you’re unsure whether we cover your area, just reach out, and we’ll be happy to confirm.

4. Do you offer one-time services or only ongoing contracts?
We offer both! You can schedule a one-time service for seasonal clean-ups or landscaping projects, or you can arrange ongoing services, like weekly lawn maintenance, to keep your property looking its best all season.

5. Are you licensed and insured?
Yes, we are fully licensed and insured, ensuring that we operate safely and professionally on your property.

6. What forms of payment do you accept?
We accept cash, checks, and electronic payments. Payment terms will be outlined in your service agreement, and all payments are due on the agreed-upon date to avoid late fees.

7. What happens if my payment is late?
If payment is not made by the due date, a $25 late fee will be applied for every two-week period that the payment remains unpaid. If payment is significantly delayed, services may be suspended until the balance is cleared.

8. What should I do to prepare for your visit?
Please make sure your property is accessible at the scheduled time of service and notify us of any special requirements or hazards in advance. Additionally, pets should be safely secured indoors or away from the service area.

9. Do you work in all weather conditions?
We work in most weather conditions, but for safety reasons, we may reschedule services during severe weather, heavy rain, or extreme cold. If a delay is necessary, we’ll reach out to you to arrange a new date.

10. Do you offer seasonal contracts?
Yes, we offer seasonal contracts for services like lawn maintenance, snow and ice management, and clean-ups. These contracts allow for convenient, ongoing care of your property throughout the season.

11. How can I see examples of your previous work?
We regularly post photos of our recent projects and completed work on our Facebook page and website. Stay tuned to see what we’ve been working on and for inspiration for your own property!

12. Can I cancel or change an appointment?
Yes, we understand that schedules can change. We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment.

13. How do I contact you if I have more questions?
Feel free to reach out via phone at +1 740-995-0314 or email at elite.lawn.landscape24@gmail.com. We’re here to answer any questions and help with all your lawn care and landscaping needs!